All Systems Operational

Plug Operational
Plug API Operational
Authentication Operational
Dashboard Operational
Connect Operational
Utility Expense Management Operational
Utility Expense Management Platform (formerly ENGIE Platform) Operational
UEM Test Notifications Operational
Utility Cloud (Legacy) Operational
Utility Cloud API Operational
Authorization Operational
Console Operational
Connect Operational
UDS (Legacy) Operational
UDS API Operational
Portal Operational
Connect Operational
SourceViewer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - The scheduled maintenance has been completed.
Sep 10, 21:31 EDT
Investigating - The Platform will be intermittently unavailable Thursday, September 10, 2026, from 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Sep 10, 12:18 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - The scheduled maintenance has been completed.
Sep 3, 22:25 EDT
Investigating - The Platform will be intermittently unavailable Thursday, September 3, 2026, from 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Sep 1, 11:47 EDT