All Systems Operational

Plug Operational
Plug API Operational
Authentication Operational
Dashboard Operational
Connect Operational
Utility Expense Management Operational
Utility Expense Management Platform (formerly ENGIE Platform) Operational
UEM Test Notifications Operational
Utility Cloud (Legacy) Operational
Utility Cloud API Operational
Authorization Operational
Console Operational
Connect Operational
UDS (Legacy) Operational
UDS API Operational
Portal Operational
Connect Operational
SourceViewer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance Release 10/22/2026 Oct 22, 2026 18:00-20:00 EDT

The Platform will be intermittently unavailable Thursday, October 22, 2026, form 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Posted on Oct 21, 2026 - 13:16 EDT

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 21:37 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 21:19 EDT
In progress - We are performing maintenance on the Utility Expense Management Platform (formerly ENGIE Platform).
Oct 8, 21:13 EDT

Oct 7, 2026

No incidents reported.