All Systems Operational

Plug Operational
Plug API Operational
Authentication Operational
Dashboard Operational
Connect Operational
Utility Expense Management Operational
Utility Expense Management Platform (formerly ENGIE Platform) Operational
UEM Test Notifications Operational
Utility Cloud (Legacy) Operational
Utility Cloud API Operational
Authorization Operational
Console Operational
Connect Operational
UDS (Legacy) Operational
UDS API Operational
Portal Operational
Connect Operational
SourceViewer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - The scheduled maintenance has been completed.
Sep 29, 23:00 EDT
Investigating - The Platform will be intermittently unavailable Tuesday, September 29, 2026, from 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Sep 29, 12:50 EDT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - The scheduled maintenance has been completed.
Sep 25, 23:00 EDT
Investigating - The Platform will be intermittently unavailable Friday, September 25, 2026, from 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Sep 23, 12:51 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026